The EECS Department has recently implemented a Wiki-base informational site for students, faculty and staff which is located at http://wiki.eecs.ku.edu. The site contains FAQs, policies, and how-tos about EECS computing and lab resources. We will be constantly updating the site with information we feel an EECS user may need. If you have suggestions for additions to the EECS Help Wiki, please submit them through the help request system at: http://www.eecs.ku.edu/help.
As always, if you have a more specific problem that you need assistance with, the technical staff is here to meet those needs. Just submit a ticket at http://www.eecs.ku.edu/help, and you'll get a response to your request.